Counsellors listen to, empathise with, encourage and help to empower individuals. The nature of problems encountered varies according to the setting and could include, for example, depression, anxiety, the need to manage harmful emotions and behaviours, or difficulties with coping with traumatic experience and events. Counsellors may work with clients with mild to moderate mental health problems or drug-related problems, or with people who need support because of genetic disorders or diseases such as cancer.
The Job Scope
Providing counselling face to face, over the telephone, or online
Working with individuals, families or groups
Keeping confidential records
Building a relationship of trust and respect with clients
Listening to clients' concerns, empathising with them, and helping them to see things more clearly or in a different way
Skills Required
Listening skills
Sensitivity and empathy
Patience and a calm manner
Ability to cope with emotional situations
Ability to relate to a wide range of people
Academic Requirement
Social Science
STPM
B+B+B, excluding Pengajian Am
A-Level
BBC in either arts or science subjects, excluding critical thinking and general studies.
Diploma
Grade B in 2 subjects (overall GPA of 3.0)
Foundation
Foundation in Science or Foundation in Arts or other equivalent qualifications recognized by the Malaysian Government.
Degree in Psychology
STPM
B+B+B, excluding Pengajian Am
A-Level
BBC in either arts or science subjects, excluding critical thinking and general studies.
Diploma
Grade B in 2 subjects (overall GPA of 3.0)
Foundation
Foundation in Science or Foundation in Arts or other equivalent qualifications recognized by the Malaysian Government.
Salary Range
FRESH GRADUATE
An entry level licensed professional counselor (1-3 years of experience) earns an average salary of RM3,500 to 4,900.
SENIOR LEVEL
On the other end, a senior level licensed professional counselor (8+ years of experience) earns an average salary of RM8,000
